What’s changing
We added multi-step sequences to automate complete flows, not just individual messages.
- Welcome message for new contacts
- Abandoned cart recovery (“You left something in your cart”)
- Configurable send timing between each step
- Contact enrollment through automatic segmentation or manually
Why it matters
A sequence gets set up once and keeps working on its own: every new contact that enters a segment (or is enrolled manually) goes through the whole flow, without anyone having to trigger each step by hand.