Unify
Success story

UCOM and Unify: From Digital Ads to a Human Agent, Without Friction

July 27, 2026
Cover illustration for the UCOM success story

UCOM uses Unify to capture leads arriving from its landing pages and Meta Ads forms, connecting ad spend and its sales team in a single flow.

A bot handles the first contact for every lead and, once that first step is covered, automatically transfers the conversation to the human agents on the Admissions team. Follow-up is sustained with bulk campaigns, WhatsApp templates and a contact unifier that avoids duplicates across channels.

The result is a smooth acquisition funnel, with no friction between the moment a user clicks an ad and the moment a real person takes over the conversation.

Unify is G Digital’s (Paraguay) omnichannel platform, a Meta Business Partner for WhatsApp.

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