South Food, operator of Pizza Hut and KFC locations in Paraguay, is migrating its customer service and orders to Unify, building its own digital sales channel.
The implementation includes WhatsApp ordering bots for both brands, online store integration, in-house payment methods and geolocation data that routes each order to the right branch based on where the customer is located.
With this foundation, South Food lays the groundwork for its own digital sales channel, with more control over the ordering experience than traditional aggregators offer.
Unify is G Digital’s (Paraguay) omnichannel platform, a Meta Business Partner for WhatsApp.
